How is my information protected during a workplace investigation in New Zealand?

Sherwood Holmes Investigations uses industry-leading security tools including encrypted email via ProtonMail, encrypted devices, secure backups, multi-factor authentication, restricted access controls, and secure cloud storage. All systems meet or exceed New Zealand Privacy Act 2020 requirements.

Is my information kept confidential during an investigation?

Yes. Information is only collected where necessary for the investigation. It is disclosed only when required by natural justice, consent, or law. It is never used for marketing or unrelated purposes. All investigative practices follow internationally recognised AWI standards.

Does Sherwood Holmes Investigations use AI to make investigation findings?

No. AI does not make findings or decisions. Sherwood Holmes Investigations uses TensorCase, a secure investigator-grade case management platform, to assist with document organisation, timeline management, transcript handling, and secure storage of evidence. All conclusions and findings are made by a qualified human investigator.

How long is investigation data retained?

Case files are stored for seven years and then securely destroyed unless the law requires otherwise. All data stored in TensorCase is encrypted, access-controlled, and managed in accordance with New Zealand privacy law.

Does Sherwood Holmes Investigations comply with the New Zealand Privacy Act 2020?

Yes. All systems and processes meet or exceed the requirements of the New Zealand Privacy Act 2020. Information is handled with the highest level of care, confidentiality, and security throughout every engagement.

Data Security & Confidentiality | Sherwood Holmes Investigations NZ

Your information is handled with the highest level of care, confidentiality, and security.

Data Sovereignty

Our Security Standards

We use industry-leading tools to protect your information, including:

Encrypted email (ProtonMail)
Encrypted devices and secure backups
Multi-factor authentication
Restricted access controls
Secure cloud storage

All systems meet or exceed NZ Privacy Act 2020 requirements.

AI-Assisted Case Management

Sherwood Holmes Investigations uses TensorCase, a secure, investigator-grade case management platform.

TensorCase assists with:

Document organisation
Timeline management
Transcript handling
Secure storage of evidence
Administrative efficiency

Important: AI does not make findings or decisions. All conclusions are made by a qualified human investigator.

Data stored in TensorCase is:

Encrypted
Access-controlled
Managed in accordance with NZ privacy law

Confidentiality Commitment

We only collect information necessary for the investigation
We disclose information only when required by natural justice, consent, or law
We never use your information for marketing or unrelated purposes
We follow internationally recognised investigative standards (AWI)

Retention & Destruction

Case files are stored for seven years, then securely destroyed unless the law requires otherwise.

If you would like to discuss how we can assist, please get in touch for a confidential conversation.

Fill out the below form or email us directly at hello@sherwoodholmes.co.nz

You do not need to disclose the full details of your situation until you feel comfortable. Initial contact details are required so we can respond to your enquiry.

By submitting this form, you agree to our Privacy Policy.